We decided yesterday to cancel our cable for a while; maybe permanently. It is a recession after all, and we figured that between hulu, justin.tv and Mad Men on iTunes we pretty much had our bases covered. As we were on the phone with Time Warner customer service, we came to a realization that we probably should have figured out a long time ago. As soon as you use the word cancel, you’ll get transferred to a new customer service agent. This agent’s job is to retain your business and their only tool is discounts. Even if you’re thrilled with your cable provider, call today and tell them you want to cancel. No need to credit Radix Man when you brag about how smart you are for saving money on your cable bill.